At Power Punch, we deliver championship-grade boxing equipment to fighters worldwide. Our shipping and returns policies are designed with the same precision we put into crafting our gear – straightforward, reliable, and built to serve serious athletes.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two shipping options to meet your training schedule:

  • Standard Shipping ($12.95): Via DHL or FedEx – 10-15 business days after dispatch
  • Free Shipping: Via EMS for orders over $50 – 15-25 business days after dispatch

Note: Delivery times are estimates and may vary based on destination. We currently ship worldwide except to certain Asian countries and remote regions.

Accepted Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal for secure global transactions.

Returns & Exchanges

We stand behind our competition-grade equipment like a champion stands behind their training. If you need to return or exchange an item, here’s how it works:

Return Policy Overview

  • Return Window: 15 days from delivery date
  • Condition: Items must be new, unused, with original packaging and tags attached
  • Process Time: 2 business days for approval + 3 business days for inspection

Step-by-Step Return Process

  1. Contact Us: Email [email protected] within 15 days using this template:

    Subject: Return/Exchange Request – Order #[Your Order Number]

    Dear Power Punch Team,

    I would like to request a [return/exchange] for my recent order #[Your Order Number].

    Item Name: [Product Name]

    Item SKU: [If available]

    Reason for Return: [Brief explanation]

    I understand the item must be in new, unused condition with original packaging. Please advise on next steps.

    Best regards,

    [Your Full Name] [Your Contact Information]
  2. Approval: We’ll respond within 2 business days with return instructions
  3. Ship Back: Securely package the item and send to:
    Power Punch Returns
    1709 Southeast 51st Street
    Oklahoma City, US 73129
  4. Inspection: We’ll inspect the returned item within 3 business days
  5. Resolution: You’ll receive confirmation of your refund or exchange shipment

Refund Details

  • Timing: Processed within 5 business days after inspection
  • Method: Issued to original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless we made an error

Exchange Policy

For size or product exchanges:

  • Follow the same return process, specifying “exchange” in your request
  • We’ll ship the replacement once we receive your return
  • You’re responsible for return shipping unless the error was ours

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Groin Protectors
  • Mouthguards (if included in Body Protectors or Competition Sets)
  • Used Hand Wraps
  • Customized Equipment (personalized boxing robes or trunks)

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

  • Our shipping error (wrong item sent)
  • Defective product

We recommend using a trackable shipping service and keeping your receipt until the return is complete.

Contact Us

For any shipping or return questions:

Email: [email protected]
Address: 1709 Southeast 51st Street, Oklahoma City, US 73129

Policy Update: This policy may be revised periodically. Last updated: [Insert Date]